Featured Client: Quant Trading Firm

At Vesper, we work with a variety of clients, and sometimes we’re called in to take over specific headaches. At one of the firms, as you’ll see below, snacks, beverage, and food was a recurring thorn in the side–we stepped in, tested a few vendors, and implemented a few guidelines to help keep the team happy.

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1. Name, Job, Company

Chris C., quantitative trader

2. What made you seek Vesper out for additional admin support? 

We were between operations managers and looking for a way to handle a lot of various administrative tasks that arise. Having no one in place was distracting and costly for the rest of the team, and Vesper offered a low-risk, easy-to-try solution.

3. What made you choose Vesper over other services?

We looked around, and while Vesper was fairly new, the profiles of the management team seemed relatable and trustworthy, and we also shared many mutual contacts between them. After chatting with a few people who tangentially knew or knew of the Vesper founders, it seemed like a no-brainer to at least try them out.

4. What does Vesper do to help around the office? Any specific projects that Vesper has owned or managed?

Vesper has helped us with automating more of our meal ordering (hectic, given our various dietary restrictions); saved time in helping us have a single person to go to for ordering snacks, beverages, refreshments, etc. — as well as taking care of reservations, picking restaurants or venues for teammate dinners or vendors, and organizing the logistics around various team events including booking and coordinating schedules.

These all may seem “not that hard” for any one person on the team to manage, but they all undeniably take up significant time in any teammate’s day, as an organization we don’t want to give them up (snacks, meals, events, etc.) and so Vesper is able to help us save that time while simultaneously providing an extremely professional contact who displays no entitlement around doing tasks that “need to get done” but may not be appealing to all.

This is a way in which we’ve been able to leverage Vesper’s help dramatically, to the point we were absolutely ecstatic to sign a 1-year contract with them as soon as our initial trial ended.

5. How has your work life changed since discovering Vesper?

I’ve been able to focus more on the core business, and have noticed some (but not all) teammates spend less time on miscellaneous things like shopping for specific snacks or brands, or being interrupted by deliveries or visitors. I’ve also noticed more bandwidth to address other issues that arise — issues that may not be as urgent, but are nonetheless important.

6. Sum up your experience with Vesper in 3 words. 

Reliable, Efficient, Effective.

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If, like Chris, you have a team that has a variety of specific dietary needs or could benefit from having an experienced professional take care of your team and office, get ahead of the issue and see how much it would cost for your team to hire a Vesper Manager here!

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Featured Client: Breather

We’ve been working with Breather‘s office in NYC for several months now, and we love their product as much as we love their team. If you’ve ever needed to find a welcoming, creative place for your design team to brainstorm, for your sales team to bond, or for your executive team to strategize, Breather’s got tons of beautiful spaces all over the city that you can book by the hour or for a whole day.

This isn’t just empty talk. We’ve experienced them for ourselves. These spaces are like the  well-designed living rooms you see on Apartment Therapy’s Instagram feed that you can’t afford to design for yourself, no matter how much you save up for those accent pillows. Not only do they look so much better than those stodgy rooms people used to book, they’re outfitted for your team’s business needs–whiteboards, screens, projectors, it’s all there. And the spaces are quite affordable.

Okay, now that we’ve gushed about them, see what they had to say about working with us!

1. Name, job, company?

Packy McCormick, NYC General Manager, Breather

2. Why did you decide to seek out Vesper for additional support?

At Breather, we run a network of meeting and work spaces, so we thought we would be pros at running our own office. When we moved into our new office, however, we realized how much work was involved to make it a great place to come to work every day. By working with Vesper, we are able to focus on providing the best possible experience for our members, while working in an environment that runs smoothly.

3. Why did you choose Vesper over other services?

Vesper was an easy choice for three reasons:

1. The combination of in-person office management with virtual EA work has been invaluable.
2. Vesper’s ability to share resources and best practices among managers creates tremendous leverage.
3. It’s great working with another NYC startup instead of a stodgy staffing agency.

4. What does Vesper do to help you around the office? Any specific projects that Vesper has owned or managed?

Everything – from scheduling travel and meetings, to ordering supplies, to planning team lunches and happy hours, to setting up vendor accounts and managing our office cleaning, Katie makes sure that the Breather NYC office is a great place to work.

5. How has your work life changed since discovering Vesper?

It’s been really nice knowing that while we’re focusing on growing Breather, Katie is focusing on making sure everything else gets taken care of.

6. Sum up your experience with Vesper in 3 words:

Smooth, Reliable, Effortless

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Want to see for yourself how Vesper can support or transform your office? Check out our quote calculator here for an estimate, and get in touch!

 

 

 

Featured Client: Tritan Collective

If you’re a tech company or a forward-thinking small business looking for strategic advice in design, product, or strategy, look no further than Tritan Collective. Here’s what their busy CEO had to say about working with one of our Vesper Managers!

1. Name, job, company?

Nelson Chu, CEO, Tritan

2. Why did you seek Vesper out for support?

Calendar and scheduling were getting unwieldy and taking up way too much of my day to day–going back and forth with clients, prospects, etc.

3. Why did you choose Vesper over other services?

When compared to an AI or an offshore resource, it’s a no brainer, especially given the experience of their assistants

4. What does Vesper do to help you around the office?

Billing and invoicing, some client relationship management, team culture building, scheduling, ordering items, etc.

5. How has your work life changed since discovering Vesper?

Convenience and additional time is the most valuable thing, it just frees up your time to focus on the more important things like running your business

6. Sum up your experience with Vesper in three words:

Simple, effortless, invaluable

 

 *Note the image above is of the old office. We just helped them move into their new one!*

If you’re in the market for some experienced administrative help, let us know if we can assist you! We’ve created an “admin calculator,” so you can ballpark where your costs should or could be while working with us.

Featured Client: Cobbler Concierge

This week we caught up with Carolyn Blair, CEO of Cobbler Concierge, one of our OG clients. If you’ve ever worn down the heel of your favorite shoes (the pair you splurged on) and had trouble finding a cobbler you trust to  fix them up, your search is over. Not only are the masters in the workshop at Cobbler incredibly skilled (we know because we’ve seen the results), they make it super easy and convenient to have your shoes repaired and shipped directly to your door–looking better than ever!

 

See what Carolyn has to say about using Vesper to run her office:

1) Name, Job, Company
Carolyn Blair, CEO, Cobbler Concierge

2) What made you decide to seek out Vesper for support?
We were outgrowing employee DIY office management but didn’t need full-time support.

3) What made you choose Vesper (or continues to be) over other office management services?
They help us with a lot of miscellaneous projects and are incredibly resourceful. For example, I can send a photo of a shoe part to Vesper that we need in the factory, without context, and I can expect the right quantity of that exact item to show up when needed.

4) What does (or did) Vesper do to help you around the office?
Vesper handles all of our usual office, kitchen, and bathroom supplies, as well as our specific cobbler supply purchasing. They have also helped us with ad-hoc office projects, like setting up an Etsy shop, Dropbox file organization, and job postings.

5) How has your work life changed since discovering Vesper?
We finally have someone reliable picking up all the miscellaneous slack, and it frees me up to focus on the business itself.

6) Sum up your experience with Vesper in 3 words:
Reliable, resourceful, convenient.

Featured Client: Primary

This week’s featured client, Primary, is a new co-working space here in New York City. You may have seen them featured in Bloomberg, Harper’s Bazaar, or Office Lovin‘ (one of our favorite office design blogs). Full disclosure: our offices are at Primary–the free yoga and studio classes that come with membership were too good to pass up! They have been open since May, and Vesper helps them with their procurement and 3rd party vendor needs.  See what they have to say about working with Vesper below!

 

1) Name, Job, Company
Lisa Skye Hain, Co-Founder, Primary

 

2) What made you decide to seek out Vesper for extra support?
Vesper came to us by accident… they toured Primary in hopes of taking new office space and we fell in love with the idea of outsourcing our kitchen, office and bathroom supply management and ordering.  The rest is history!

 

3) What made you choose Vesper (or continues to be) over other office management services?
For us, having Vesper literally down the hall from our offices makes it a no-brainer to stay with them over other outsourced companies. It is all about convenience, especially in New York City!

 

4) What does (or did) Vesper do to help you around the office?
Vesper handles all of our kitchen, office and bathroom supply ordering, inventory and management. They also helped us to vet commercial cleaning companies and then continued to spearhead quality control of the cleaning service.

 

5) How has your work life changed since discovering Vesper?
Working with Vesper is a savings of time, resources, and money!

 

6) Sum up your experience with Vesper in 3 words:
Easy, enjoyable, empowering

 

If your co-working space needs help with procurement, event planning, or vendor management, our Vesper managers are available to help! In many cases, we’re able procure standard office items at a significant discount.

Featured Client: The 88

This week’s featured client, The 88, is a bespoke digital agency here in New York City. They moved into a new office a few months ago and asked us to help them get settled in their new space. The photo above is the end result of the phone booth project they asked us to coordinate and manage. See what they have to say about working with Vesper below!

 

1) Name, Job, Company

Joe Coppolo, Social Media Director (resident Interior Designer), The 88

2) What made you decide to seek out Vesper for extra support?

We needed a resource who could do the time-intensive work that went into moving to a new office and needing to organize, design, and decorate the space. We’re also a growing company and needed help staying on top of weekly office tasks such as ordering supplies.

3) What made you choose Vesper (or continues to be) over other office management services?

Convenience and dependability – Vesper is always there when we need them, even if it’s late on a Friday I know they’ll be available to help out in a bind.

4) What does (or did) Vesper do to help you around the office?

Research and purchase manage furniture for our new office, manage and order office supplies, researching and hiring handymen for various projects, overseeing large deliveries or repairs, organize stockroom, closets and cabinets, sell old furniture from our move, and I’m sure there are other things I’m forgetting!

5) How has your work life changed since discovering Vesper?

Saved a lot of time. Before Vesper I felt like I had two full-time jobs, spending nights researching furniture options and organizing projects that needed to be done, which was a huge resource drain.

6) Sum up your experience with Vesper in 3 words:

Dependable, convenient, trustworthy.

 

If your office is planning a move, our Vesper managers are available on an hourly basis to help you manage the process, from pre-move to post-move. We know that moves are stressful and we’ve handled a bunch of them before–we’re here to help make them not-your-problem!

 

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Featured Client: Spoon University

Obviously, we think our team of office managers is pretty great (more on them soon!). But you might be tired of hearing from us about all the standout services that we can provide your company.

So, instead of continuing to brag about ourselves, we thought we’d chat with one of our clients, Mackenzie Barth – the CEO of Spoon University – so our readers have a sense of how existing clients use Vesper.

Spoon University is a viral food media startup geared towards college students here in New York City. They’ve grown quickly in the time that we’ve known them, and they always have something delicious happening in the kitchen! #Perks.

Here’s what Mackenzie had to say:

1) What’s your name and what’s your role at your company? 

Mackenzie Barth, CEO, Spoon University

2) What made you decide to seek out Vesper for extra support?

My cofounder and I were spending too much time on office tasks but couldn’t afford to hire a full-time office manager, so Vesper was the perfect solution.

3) What made you choose Vesper over other office management services?

I knew Jason and Margaret from their previous company and trusted that they would take care of us!

4) What does Vesper do to help you around the office?

Shipping things, planning office events, organizing merchandise, ordering snacks and other supplies, scheduling and managing handymen

5) How has your work life changed since discovering Vesper?

It’s saved me a ton of time on researching, ordering things and managing the little details of the office. Now I can reallocate that time to the more important things that will help move the business forward.

6) Sum up your experience with Vesper in 3 words:

Convenient, trustworthy, efficient.

If you’re thinking about hiring a full-time or part-time office assistant or manager and budget is a concern, we’d love to see how Vesper could help. Feel free to drop us a line from the homepage or email hello@getvesper.com!